Order Process

We have made our ordering process easy to follow and completely transparent.

Our cabins are prefabricated in our undercover Mount Maunganui premises making production fast and easy to transport. Below, you will find a clear 14-week timeline from order placement to delivery.

1. Initial Consultation

Duration: 2 hours
Cost: FREE

We will get to know each other and guide you through our product to make sure that it meets your needs.

By the end of this meeting you should have a good understanding of our product and how it can benefit you.

2. Feasibility Studies

Duration: 1 week
Cost: TBC

You may choose to arrange your own transport contractor and foundation designer and builder. In this case we will liaise with your selected contractors to ensure that they have all the required information.

We recommend that we undertake this work on your behalf. We will contact a suitable transport company to establish whether we can deliver to your chosen location and what other machinery might be required on site to off load the cabin.

We will also engage our preferred foundation contractors to conduct a geotechnical survey to test the soil on your site and to install the system before delivery.

In either case the final cost can’t be known until the contractors issue their respective quotes.

3. Finalise Your Order

Duration: 1 week
Payment due: 70% of cabin price

By this stage you will have chosen your preferred cabin configuration from the choice of modules. Further changes to the design of the cabin are not possible past this point.

We will send you a contract for your review. Once you sign the contract we will require a deposit to proceed with your order. The deposit will allow us to order materials and ensure your place in the construction queue.

We will confirm availability of all the materials and any lead times. Once we have this information we will send you a proposed timeline for the construction of your cabin.

4. Start of Production

Duration: 12 weeks¹

We manufacture our cabins in a fully enclosed environment and construction continues independent of weather conditions so there are no delays.

Half way through production we will get back to the transport company and confirm the delivery date.

At this point your site should be ready for the foundation contractor to install the foundation system.

5. Delivery

Duration: 1-3 days²
Payment due: 30% of cabin price

This is the time to pay the balance of your purchase with us. Once your final payment clears you will become the legal owner of the cabin and we will be able to release it for delivery.

Delivery will be undertaken by a professional house moving contractor.

At this time your site has been fully prepared and the foundation system is ready to receive the cabin.

6. Installation

Duration: 1 day
Cost: Included in price of cabin³

Once the cabin arrives to site it will take a day to install it on the established foundation.

At the end of the day you will be able to move into your beautiful new cabin.

Any additional elements to be constructed and installed, such as decks, pergolas, landscaping, etc. are your responsibility. These need to be completed after the installation of the cabin so that the process is not hindered.

Notes

  • Production will begin as soon as we receive required materials from our suppliers. Sometimes materials are not in stock in New Zealand and there will either be a longer lead time or we help you choose alternative choices. We will communicate weekly with progress reports.

  • Depending on the location of your site delivery may take longer than a day.

  • We are confident that installation will be completed in 1 day. However, we can't predict all the variables that may affect this process. If the installation proves to be unusually difficult the extra time will be charged on hourly basis.

    Refer to our FAQ section for our standard rates.